Are there limits or is Subvideo.ai “unlimited”? Our plans are built for heavy usage. Please don’t share accounts. For very high volume we’ll help with the right workflows.
Can I upload large files? Yes. Subvideo.ai is built for long audio/video and parallel uploads. Upload multiple files in one go — perfect for batch workflows.
Is Subvideo.ai secure? Yes. Uploads, transcripts, and account data are encrypted; only you have access and can delete anytime. Payments are handled securely via Stripe. See Privacy & Security for details.
Which audio/video formats are supported? Supported include MP3, M4A, WAV, OGG, OPUS as well as MP4, MOV, MKV, AVI, WEBM and more common formats.
Can I export my transcript? Yes — as PDF, DOCX, SRT/VTT, CSV, and TXT. With batch actions you can export multiple files at once.
Which languages do you support? Over 90 languages with very high accuracy. Especially strong in English, German, Spanish, French, Italian, Portuguese, Dutch, Chinese, Japanese, Russian, and Arabic.
What about accents, background noise & poor quality? Clean recordings yield the best results. Subvideo.ai still handles accents/noise well. Optionally enable Audio Enhancement on upload.
How do I mark speakers in the transcript? Enable Speaker Detection during upload. It takes slightly longer but gives clear speaker turns and consistent labels.
Can I translate transcripts/subtitles? Yes. Translate into 90+ languages with one click and export right away. Optional: “Transcribe directly into English” at upload time.
How much can I transcribe? Our infrastructure is designed for very large volumes. If you process massive amounts continuously, we’ll advise on best practices, batching, and throttling protection.
How do I cancel my subscription? Anytime in Account Settings under “Manage subscription”. Access remains until the end of the current billing period.
Who’s behind Subvideo.ai? A small team with big audio/video passion. We combine strong AI models with a studio that truly saves time day-to-day.
I have more questions. Check the Help Center or contact us via the contact page — we’ll get back to you ASAP.