Are there limits or is Subvideo.ai “unlimited”? Our plans are built for high usage. Please don’t share accounts. For very high volumes we help with suitable workflows.
Can I upload large files? Yes. Subvideo.ai handles long audio/video and parallel uploads. You can upload multiple files in one go — perfect for batch workflows.
Is Subvideo.ai secure? Yes. Uploads, transcripts and account data are encrypted; only you can access and delete them anytime. Payments via Stripe. See our Privacy & Security for details.
Which audio/video formats are supported? Supported: MP3, M4A, WAV, OGG, OPUS and MP4, MOV, MKV, AVI, WEBM and more common formats.
Can I export my transcript? Yes — as PDF, DOCX, SRT/VTT, CSV, and TXT. Bulk actions let you export multiple files at once.
Which languages do you support? Over 90 languages with very high accuracy. Especially strong in English, German, Spanish, French, Italian, Portuguese, Dutch, Chinese, Japanese, Russian, and Arabic.
What about accents, background noise & poor audio? Clean audio gives best results. Subvideo.ai also handles accents/noise well. Optionally enable Audio Optimization on upload.
How do I label speakers in the transcript? Enable Speaker Recognition on upload. It takes a little longer but yields clear speaker turns and consistent labels.
Can I translate transcripts/subtitles? Yes. Translate to 90+ languages with one click and export in your desired format. Optionally “Transcribe to English” directly on upload.
How much can I transcribe? Our infra is built for very large volumes. If you consistently process at extreme scale, we’ll advise on best practices, batching, and throttling protection.
How do I cancel my subscription? Anytime in Account Settings → “Manage Subscription”. You retain access until the end of the current billing period.
Who is behind Subvideo.ai? A small team with big audio/video passion. We blend strong AI models with a studio that saves time in real workflows.
I have more questions. Check the Help Center or contact us — we’ll get back to you as soon as possible.